Policies
Privacy Policy
Your privacy matters to us. We collect only the data we need to process orders, improve your experience, and comply with legal requirements. We never sell your information and take strong measures to keep it secure. Learn more about what we collect, why we collect it, and how we protect your data.
Terms and Conditions
By using our site, you agree to our terms—covering everything from placing orders to product use and site behavior. These terms help keep things fair, safe, and transparent for everyone. Please review them to understand your rights, responsibilities, and our limitations.
Age Policy
10DC products are for adults 21+ only. By entering our site or purchasing, you confirm you meet the legal age requirement. We reserve the right to verify age and cancel any order if age cannot be confirmed. Please consume responsibly and keep products out of reach of minors.
Refunds and Returns
We want you to be satisfied. If there’s an issue with your order, we’ll work with you to make it right. Refunds and exchanges are available on a case-by-case basis and may require product return. Check out the full policy for eligibility, timelines, and how to get started.