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Frequently Asked Questions

Our FAQ is here to offer support for common inquiries. Not finding your answer here? Please reach out to us! We’re happy to help!

General FAQ

We use USPS to ship domestically across the United States, excluding states that do not recognize Delta 8 as a legal substance. As of July 2022, 10DC does not ship to the following states: Alaska, Arizona, Colorado, Delaware, Idaho, Iowa, Mississippi, Montana, Nevada, North Dakota, Oregon, Rhode Island, Utah, and Vermont. While we will do our best to update customers of changes, we are subject to your state’s laws and these will change over time.

Selecting First Class Shipping option can take anywhere from 3-7 business days. 

Selecting Priority Shipping can take anywhere from 2-5 business days. Priority Shipping is required for any orders over 1 pound in weight.

Please note that timeframes for First Class and Priority Shipping are not a GUARANTEE. Delays in delivery do occur for situations that are entirely outside of our control. Please keep in mind, placing an order on Friday with Priority Shipping does not ensure a faster delivery. To support a faster shipment using Priority Shipping option, place orders Sunday-Wednesday for a potential same week delivery.

Orders are processed as they are received. Orders may take up to 48 hours to process after an accepted payment is received through our regular business hours Monday-Friday.

We are closed every weekend and orders placed Friday will be filled the following Monday. Special circumstances resulting in delays may apply to this process.

  • We request that customers create a user account and keep their information updated to avoid delays in processing orders.  If your order is placed on hold, this will be noted in your account. Please review our FAQ page for reasons why your transaction was not processed successfully. 
  • Once you place an order on the website, the transaction is submitted for verification.  This is when you receive your order confirmation. 
    • If the transaction is processed successfully, it will move through our website, and eventually end up into our shipping program. 
      • If the transaction is not processed successfully, it will be placed on hold. 
  • The process of placing an order can take up to 48 hours.
  • Once it arrives in our shipping program, we are able to validate addresses with USPS to ensure delivery location.
    • ​Please note this information is transferred from what you entered when placing your order.  Make sure the information is entered in accurately, exactly how it is listed with USPS to avoid any delays or issues with deliveries.
  • Once the order has moved into our shipping program successfully, our fulfillment team begins the fulfillment and packaging process. This process is performed daily and completed before 2:00pm. Please note: orders that do not move through the processing phase before the fulfillment process is started will be processed the following day. *Orders placed Friday-Sunday will be processed the following Monday.
    • Please note, some items are made to order. Orders with made-to-order items will be placed on hold until our production team can create the item needed. This process can take up to 48 hours.
  • This is when you receive your tracking information, however please note that it does not mean that your item has shipped. It means that a shipping label has been created for your order, and is in fulfillment status. 
    • Once you receive tracking information, we request that you wait at least 24 hours for updates to be made in USPS’s system.
  • Our fulfillment team fulfills orders and double checks to make sure all items are placed in the package to be shipped. A packing slip is included in every package. IF THERE ARE ANY ITEMS MISSING OR DAMAGED, PLEASE CONTACT US IMMEDIATELY WITH PICTURES OF YOUR PACKING SLIP AND PRODUCTS YOU DID RECEIVE OR THAT ARE DAMAGED.
  • The processed, fulfilled, packaged and labeled orders will be picked up by USPS by 5:00pm PST and taken to the annex facility to be sorted.

Please contact us at support@10dollarcartridge.com if you have any further questions or concerns. Thank you for your support to ensure safe transactions and deliveries.

Claims with Route are subject to an approval process that varies depending on the issue. Route Shipping Protection covers lost, damaged, and stolen packages. Adding Route Shipping Protection to your order provides an easy, more direct path to a resolution. Orders that have issues without Route Shipping Protection may be directed to USPS for issue resolution. Please note that we do not have control over a package once it has left our facility and it is up to USPS to ensure a safe and timely delivery of your package.

Orders can be returned within 10 days of delivery in their original condition, and packaging. Please notify us of any issues immediately and we will assess the situation for return approval and email you a return label. Requests for returns of opened or used items will not be approved.

Any item returned in accordance with our policy may be subject to a 20% restocking fee at our discretion. We reserve the right to require a return of any products before issuing a refund. Refunds will be issued within 1-2 days after your return is received. It may take your bank 2-4 additional days for those funds to be reflected in your account. An exchange is the same as a return, please follow the above directions and send your items back You may then place a new order for the items you wish to receive at your convenience.

If there is an issue with your order, or product, please contact us immediately at support@10dollarcartridge.com and provide details of the issue. Please include 1) your name, 2) a copy of your packing slip, 3) a photo of the product, 4) explain the issue you are experiencing, and 5) the order number in the subject line. We may request the item to be returned before issuing a replacement. This supports our standard for quality assurance and customer service. A discarded product without providing the above stated details may not qualify for replacement.

  • Refunds and exchanges are still subject to a return of the original product.
  • Shipping and fees are non-refundable unless order is cancelled prior to shipping.
  • If an official statement is passed prohibiting the shipment of cartridges, all orders containing cartridges that have arrived to the customer are final and can no longer be returned or replaced. 10DC will be proactive in informing our customers of any major changes via newsletter.

Orders are processed as they are received. Orders may take up to 48 hours to process after an accepted payment is received through our regular business hours Monday-Friday 9:00am to 5:00pm PST. All orders placed after 10:00am PST will be processed the next day, except on Fridays. We are closed every weekend and orders placed Friday will be filled the following Monday. Special circumstances may apply to this process.

  1. After your order is placed, you should receive an email with your Order Confirmation. If you do not receive this, please check your spam folders, and verify your email address was inputted correctly in your order and/or account.
  2. When your order is in “fulfillment status” a shipping label is created.
    • Please note, some items are made to order. Orders with made-to-order items will be placed on hold until our production team can create the item needed. This process can take up to 48 hours.
  3. Every order receives a packing slip that is used to carefully fulfill the order. Each item has been highlighted to note the items have been fulfilled and the order has been verified that ALL ITEMS have been placed into the package. It is then sealed and the label is applied.
  4. The processed orders are either picked up by the USPS carrier, or dropped off to the USPS Annex by 5:00pm PST. Once it arrives there it is sorted and scanned into their system.
  5. Please allow at least 24 hours from receiving your tracking information for USPS to receive, sort, and update the information on your package.
  6. For concerns about delays in shipments, or delivered status but did not receive your package, please immediately contact USPS directly.
    • Route Shipping Protection covers lost, damaged, and stolen packages. Claims with Route are subject to an approval process that varies depending on the issue. Adding Route Shipping Protection to your order provides an easy, more direct path to a resolution.
    • Orders that have issues without Route Shipping Protection may be directed to USPS for issue resolution. Please note that we do not have control over a package once it has left our facility and it is up to USPS to ensure a safe and timely delivery of your package.

If you have not received your order, and there has been no updates to your tracking information for 3 days, please contact us at support@tendollarcartridge.com.

Please be mindful there is still an increase in online ordering and deliveries. USPS is working hard to get your orders out to you. Thank you for your understanding and patience with any delays.

We are unable to upgrade shipping option to an order once it is placed. We can cancel your order, and you can place a new one with the chosen shipping option. Please contact support@tendollarcartridge.com for help with cancelling your order.

Please be mindful that selecting Priority Shipping is an option, not a guarantee. It can take anywhere from 2-5 business days. Please keep in mind, placing an order on Friday with Priority Shipping does not ensure a faster delivery. To support a faster shipment using Priority Shipping option, place orders Sunday-Wednesday for a potential same week delivery.

Orders are processed as they are received. Orders may take up to 48 hours to process after an accepted payment is received through our regular business hours Monday-Friday. All orders made after 10AM are processed the next day, except on Fridays. We are closed every weekend and orders placed Friday will be filled the following Monday. Special circumstances may apply to this process.

  1. After your order is placed, you should receive an email with your Order Confirmation. If you do not receive this, please check your spam folders, and verify your email address was inputted correctly in your order and account.
  2. When your order is in “fulfillment status” a shipping label is created. This may happen fairly quickly, but is still in line to be processed with several other orders.
  3. Every order gets a packing slip and all items are verified that they have been placed into the package. It is then sealed and labeled.
  4. It is then picked up by 5pm by the USPS carrier, and taken to the USPS sorting facility. From here it will get scanned and sorted out to go to its appropriate location.
  5. Please allow at least 24 hours from receiving your tracking information for updates to be made.

Please be mindful there is an extensive increase in online ordering and deliveries. USPS is working hard to get your orders out to you. Thank you for understanding and patience in these processes.

Please note that in order to process your transaction, your billing name and address information MUST match what is listed on the card. Failure to provide a valid name on an order, or if you billing and shipping do not match what is listed, or match what is on your payment method, your order may not be processed normally. If you do not have a user account established on our website, please create one. If you do have a user account, please verify and update all information in your account to avoid any further delays in processing your order. Please contact us at support@10dollarcartridge.com if you there is an issue with your order being processed. Verification of identity may be requested in order to process your transaction. Thank you for support as we work to manage safe transactions and deliveries.

We apologize for this inconvenience. This transaction was flagged due to an error in the transaction: name, billing address, shipping address, or addressee listed in the shipping address was not able to be verified or authorized. If you do not have a user account established on our website, please create one. If you do have a user account, please verify and update all information in your account to avoid any further delays in processing your order. We are unable to change shipping address after an order has been placed. We will work together to resolve any issues after you have updated your account information. Please reach out to us support@10dollarcartridge.com for support. Thank you for support as we work to manage safe transactions and deliveries.

Unfortunately we are unable to add items to an order that has already been processed. We can cancel the order so you are able to place a new order with all the items you would like to order.

Unfortunately we are unable to make changes to shipping location once an order has been processed. We can cancel the order so you are able to place a new order with the correct address.

Our products contain either Delta-8, CBD, CBN, HHC, THC-O or another cannabinoid variance that has been tested and specified. There are NO additional additives, vitamin E, fillers, or cutting agents. The only other ingredient in certain concentrates are 4-7% of Botanically Derived Terpenes (BDT) or Cannabis Derived Terpenes (CDT). The BDT’s we use are sourced from either True Terpenes or Floraplex. CDTs are sourced locally by our suppliers here in Oregon. Our Test Results page offers more specific information for individual products.

Due to recent studies regarding THC-O, we will no longer be offering this particular cannabinoid in a vape or cartridge. We will continue to research the possible health impacts of all of our products and will update availability as new information arises. Please, notify us at support@10dollarcartridge.com if you have any questions or concerns and join us on Reddit to further discuss current research.

If there are specific delivery instructions needed for your order, these must be directed through USPS. Any delivery instructions left in the notes on your order, will unfortunately not be relayed to USPS directly. USPS uses a separate system to communicate with each other. If you wish for your item to be “left at the door” or “placed in the mailbox”, please click Here to set up any additional delivery instructions.

We encourage you to reach out to support@10dollarcartridge.com for any questions about how to use or care for your products. You may also find instructions on how to use products on our site in each product page.

The most common issues are clogs and leaks. Here is how we recommend fixing problems. Still having issues? Let us know!

Clear small clogs by:
1) Pulling (hard first, then slow and steady) without firing up the vape
2) Clear excess liquid with a thin piece of wire (e.g., paperclip) by gently inserting the wire and moving it side-to-side and up-and-down to pull out excess D8 while it is cool
3) Heat with hair dryer or submerge in a waterproof bag in warm water
4) Store upright after warming so liquid moves back from mouthpiece to chamber

For a major clog or flooded chamber:
1) Flick cart side-to-side several times to dislodge excess liquid
2) Blow into cart to clear liquid (pulling may exacerbate flooded chamber)
3) Fire it up for 1-2 seconds without pulling or blowing (this vaporizes excess liquid but be careful to not overdo this or you could burn the wick and end up with a bad taste or ruined cart)

Product FAQ

Delta 8 THC, short for Delta-8-tetrahydrocannabinol, is a naturally occurring cannabinoid found in cannabis plants. It is similar to the more well-known Delta 9 THC, but with some structural differences. Delta 8 THC is known for its psychoactive properties, albeit less potent than Delta 9 THC.

Delta 8 THC is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

Delta 8 THC and Delta 9 THC are both forms of THC, but they have slight structural differences in their chemical makeup. Delta 8 THC has a double bond on the 8th carbon chain, while Delta 9 THC has it on the 9th carbon chain. This difference in structure leads to variations in their effects, with Delta 8 THC typically being less potent and producing a milder psychoactive experience.

At 10DC, we take pride in offering hemp-derived products that comply with applicable laws and regulations. Our products are derived from hemp, which is a variety of the cannabis plant that contains low levels of THC. The legal distinction between hemp and marijuana lies in the THC content, with hemp legally defined as containing 0.3% THC or less on a dry weight basis.

The 2018 Farm Bill in the United States legalized the cultivation and sale of hemp and hemp-derived products, including cannabinoids such as Delta 8 THC and CBD, as long as they meet the legal criteria. This means that our Delta 8 THC products are sourced from hemp plants and undergo extraction processes to isolate and concentrate the desired cannabinoids.

It’s important to note that the legality of Delta 8 THC can vary by jurisdiction, and regulations are subject to change. While the 2018 Farm Bill provides a federal framework, individual states may have different laws and restrictions regarding Delta 8 THC. We strive to ensure compliance with relevant laws and work closely with legal experts to stay updated on the evolving regulatory landscape.

We encourage our customers to familiarize themselves with the laws and regulations of their specific jurisdiction before purchasing or using our products. It is also advisable to consult with legal professionals or relevant authorities if there are any uncertainties regarding the legality of Delta 8 THC in a particular region. At 10DC, we are committed to providing high-quality hemp-derived products while adhering to applicable laws and regulations to ensure a safe and compliant experience for our customers.

For more information on what states 10DC can ship to, please see “PLEASE REVIEW: SHIPPING OPTIONS AND PROCESSING TIMES” above.

 Delta 8 THC has psychoactive effects that are generally considered to be milder compared to Delta 9 THC. Users commonly report feeling relaxed, uplifted, and mentally clear, with a reduction in anxiety and stress. Some individuals may experience euphoria, increased appetite, and altered sensory perception. The effects can vary depending on the individual and dosage.

It is important to note that the effects of Delta 8 THC and other cannabinoids such as HHC or THCa vary between the individual. Please use caution when trying new products.

Yes, it is possible for Delta 8 THC to result in a positive drug test for THC. Standard drug tests typically detect the presence of THC metabolites, and Delta 8 THC can produce similar metabolites. If you are subject to regular drug testing, it’s advisable to avoid Delta 8 THC products or use them with caution.

Other cannabinoids such as THCa, HHC, THCp, CBN, CBG, and even CBD can result in a positive drug test as well. 

HHC, or Hexahydrocannabinol, is a cannabinoid that has gained attention for its potential psychoactive properties and potency. Similar to Delta 9 THC, HHC interacts with the body’s endocannabinoid system, specifically targeting cannabinoid receptors to produce various effects. However, it is essential to note that research on HHC is still limited, and its effects and potential benefits are not yet well understood.

One aspect that has intrigued researchers is the reported potency of HHC compared to Delta 9 THC. Some early studies suggest that HHC may be more potent than Delta 9 THC, meaning that smaller doses of HHC may be needed to achieve similar effects. However, these findings are preliminary, and more research is required to establish the true potency and effects of HHC.

Furthermore, the specific psychoactive properties and potential therapeutic benefits of HHC are still largely unknown. While anecdotal reports suggest that HHC may offer euphoria, relaxation, and mood enhancement, scientific studies have not extensively explored its effects on cognition, physical coordination, or long-term use implications. Rigorous research, including clinical trials and controlled studies, is necessary to gain a comprehensive understanding of HHC and its potential benefits and risks.

Additionally, the legal status of HHC may vary by jurisdiction, similar to other cannabinoids. It’s important to check local laws and regulations regarding HHC before purchasing or using products containing this cannabinoid.

In summary, HHC is a cannabinoid that shares similarities with Delta 9 THC and is known for its potential psychoactive properties. However, due to limited research, the true effects, potency, and therapeutic benefits of HHC are not yet well understood. Further scientific investigation is needed to determine its safety, efficacy, and potential role in medical or recreational applications.

HHC is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

THCA, or Tetrahydrocannabinolic Acid, is a cannabinoid that is abundantly found in raw and unheated cannabis plants. Unlike its well-known counterpart, Delta 9 THC, THCA does not possess psychoactive properties. This means that consuming raw or unheated cannabis containing THCA will not induce intoxicating effects.

THCA undergoes a process called decarboxylation, typically triggered by heat, to convert into Delta 9 THC. Decarboxylation involves the removal of a carboxylic acid group from THCA, resulting in the activation of the psychoactive effects associated with THC. This conversion primarily occurs through smoking, vaporization, or cooking cannabis at a certain temperature.

THCa is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

THCP, or Tetrahydrocannabiphorol, is a cannabinoid that has recently been discovered and has sparked considerable interest in the scientific community. It is structurally similar to Delta 9 THC (the primary psychoactive compound in cannabis), but it possesses a longer carbon chain. This unique structural characteristic is thought to contribute to its potentially potent effects.

One significant aspect of THCP that researchers have focused on is its potential increased binding affinity to cannabinoid receptors in the body. Cannabinoid receptors, specifically the CB1 and CB2 receptors, are part of the endocannabinoid system and play a crucial role in various physiological processes. THCP’s longer carbon chain may enable it to bind more strongly to these receptors, potentially leading to more pronounced effects compared to Delta 9 THC.

THCp is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

CBD, or Cannabidiol, is a non-psychoactive cannabinoid that has captured considerable attention for its potential therapeutic benefits. It is one of the many naturally occurring compounds found in cannabis plants, including hemp. CBD is typically extracted from hemp plants, as they contain higher levels of CBD and lower levels of THC.

One of the primary reasons for CBD’s popularity is its reported therapeutic properties. Many users have found CBD to be beneficial in various aspects of their health and well-being. While the research on CBD is still ongoing, preliminary studies and anecdotal evidence suggest several potential benefits.

Anxiety relief is one of the widely recognized properties of CBD. Many individuals have reported a reduction in anxiety symptoms and an overall calming effect when using CBD. This may be attributed to its interaction with serotonin receptors in the brain, which play a role in mood regulation.

CBD is also recognized for its potential analgesic (pain-relieving) and anti-inflammatory properties. It may help alleviate chronic pain, inflammation associated with conditions like arthritis, and acute pain from injuries or surgeries. The exact mechanisms by which CBD exerts these effects are still being explored, but it is believed to interact with the body’s endocannabinoid system and modulate pain signaling pathways.

Improving sleep quality is another area where CBD has shown promise. Many people have reported that CBD promotes relaxation and helps with sleep disorders such as insomnia. It may influence sleep by reducing anxiety, alleviating pain, and interacting with receptors involved in sleep-wake cycles.

CBD’s potential benefits extend beyond these areas, with ongoing research exploring its role in various conditions such as epilepsy, neurodegenerative disorders, acne, and even potential anti-cancer properties. However, it’s crucial to note that while CBD shows promise, more rigorous scientific studies, including clinical trials, are needed to establish its effectiveness, optimal dosages, and long-term safety.

One of the key advantages of CBD is that it does not produce intoxicating effects. Unlike Delta 9 THC, CBD does not bind strongly to cannabinoid receptors in the brain, resulting in a lack of psychoactive or euphoric sensations. This makes CBD appealing to individuals seeking potential therapeutic benefits without the “high” associated with THC.

CBd is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

CBN, or Cannabinol, is a non-psychoactive cannabinoid that is formed as a result of the degradation of Delta 9 THC through oxidation or exposure to light and air. It is commonly found in aged cannabis or cannabis products that have been stored for an extended period.

CBN is distinct from Delta 9 THC in that it does not possess strong psychoactive properties. While it may have a mild psychoactive effect, its potency in producing euphoria is significantly lower compared to Delta 9 THC. This makes CBN a suitable option for individuals seeking the potential benefits of cannabinoids without the intense intoxicating effects.

One of the notable characteristics of CBN is its potential sedative properties. It is often associated with the calming and relaxing effects commonly attributed to indica strains of cannabis. Some users have reported that CBN can induce feelings of drowsiness and promote a more restful sleep. These sedative effects are thought to result from CBN’s interaction with specific receptors in the endocannabinoid system, as well as its influence on other neurotransmitter systems involved in sleep regulation.

CBN is also considered a potential sleep aid. It may help regulate sleep patterns and improve sleep quality, making it of interest to individuals struggling with sleep disorders or insomnia. However, more research is required to determine the optimal dosage, timing, and long-term effects of CBN as a sleep aid.

CBN is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

CBG, or Cannabigerol, is a non-psychoactive cannabinoid that plays a crucial role as a precursor to other cannabinoids, including THC and CBD. It is found in cannabis plants in relatively low concentrations compared to THC or CBD. While CBG has gained attention for its potential therapeutic effects, it is important to note that research on CBG is still in its early stages, and much remains to be explored.

One significant aspect of CBG is its role as a precursor in cannabinoid synthesis. CBG is the parent compound from which other cannabinoids are derived. As the cannabis plant matures, enzymes convert CBG into THC, CBD, and other cannabinoids. This characteristic has led to CBG often being referred to as the “stem cell” or “mother cannabinoid” of cannabis. Due to its relatively low concentrations in mature cannabis plants, CBG is typically extracted from younger plants or through specialized breeding and cultivation techniques.

CBG is currently being investigated for its potential therapeutic properties. One area of interest is its potential anti-inflammatory effects. Inflammation is a key factor in many health conditions, including chronic pain, arthritis, and inflammatory bowel disease. Preliminary studies suggest that CBG may have anti-inflammatory properties and could potentially be used as a natural remedy to mitigate inflammation.

CBG is not approved by the FDA to treat, cure, or prevent any disease. Consult a doctor before taking this product. For use by adults 21 and older. Keep out of reach of children. Do not use if pregnant. Do not operate heavy machinery or drive a motor vehicle while under the influence. Consuming this product may result in a failed drug test.

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