Notice on Shipping:
- 10DC does not ship to the following states: Alaska, Arizona, Colorado, Delaware, Idaho, Iowa, Maryland, Mississippi, Montana, Nevada, North Dakota, Oregon, Rhode Island, Utah, and Vermont *subject to changes without prior notice*
- We are not responsible for delays in shipping due to circumstances out of our control
- Average shipping time:
- First Class: 3-7 business days
- Priority: 2-5 business days
- These averages do not ensure a delivery within this timeframe
- Orders are processed as they are received
- Processing an order can take up to 48 hours
- Orders are only filled during our regular business hours and orders placed Friday will be filled the following Monday
- We are closed every weekend
- Special circumstances resulting in delays may apply to this process
Returns and Exchanges:
- Refunds and exchanges are still subject to a return of the original product.
- If an official statement is passed prohibiting the shipment of cartridges, all orders containing cartridges that have arrived to the customer are final and can no longer be returned or replaced. 10DC will be proactive in informing our customers of any major changes via newsletter.